Frequently Asked Questions

ALL-IN-ONE SHAKE

What is the ALL-IN-ONE shake?

Jaje ALL-IN-ONE SHAKE is a delicious and comprehensive daily superfood blend designed to nourish and support body & mind. Featuring 50+ superfoods, each with its own distinct benefits, it is designed to support all 11 of body systems for whole-body health, promote a thriving gut microbiome and provide sustained energy and recovery. 

This is the most comprehensive, potent & bioavailable meal replacement formula on the market today.

What does it taste like?

Imagine the delicious taste and smooth, creamy texture of your favorite vanilla or chocolate milkshake; it’s like that, just add milk or water. There's no clumps, no chalky residues, no peculiar aftertaste, and no overwhelming or artificial sweeteners, just full bodied flavor.

Where is the ALL-IN-ONE SHAKE made?

The ALL-IN-ONE SHAKE is 100% made in Australia.

When can I have the ALL-IN-ONE shake?

Breakfast, lunch, dinner or in-between meals. Whenever you need a convenient and nourishing meal! All you need to do is add your powder to some cold water or your choice of milk and shake it all together for a nutrient-dense meal in seconds.

Is the ALL-IN-ONE SHAKE suitable for those with diabetes?

For those with both type 1 and type 2 diabetes, it could be a suitable option due to the low sugar content, meaning its less likely to impact blood glucose levels. Be sure to tailor your intake to align with your carbohydrate and caloric intake needs and consult your doctor first.

Is the ALL-IN-ONE SHAKE Gluten-Free?

The All-In-One shake is gluten friendly, but not certified gluten free. Our product is made in a facility that also processes gluten-containing ingredients. As a result, it may contain trace amounts of gluten.

How many calories in each serving?

The amount of calories depends on the flavour and what you consume it with, ie if you use your choice of milk there will be more calories than water alone. Please go here for more information on supplement facts for each flavour.

Does it contain caffeine?

No, the ALL-IN-ONE SHAKE does not contain caffeine.

Is it Low FODMAP and suitable for IBS sufferers?

The ALL-IN-ONE SHAKE can be a suitable food option for an individual with IBS as it is low FODMAP. However, we recommend starting with half a serving (one scoop) and seeing how you tolerate it due to the fiber content. Additionally, as quantity is also important to consider with IBS and FODMAPs, some people may wish to limit their intake to no more than 2 scoops per serving.

10EX SUPERFOOD GUMMIES

What are 10ex superfood gummies?

10Ex superfood gummies are a revolutionary new way to get your daily dose of greens on the go. 10ex superfood gummies comes in gummy and effervescent forms, and they both feature 10 of the worlds most potent greens in 10:10 extract form. 

This means we are able to squeeze 10x more nutrients into a single gummy or tablet than our competitors. What that means for you in 10x more nutrients and health benefits for your money.

Are 10ex superfood gummies low FODMAP suitable for someone with allergies

Both products are plant-based and vegan and do not contain: 

  • Dairy
  • Gluten
  • Nuts
  • Excessive sugar
  • Artificial colors
  • Artificial flavors

If you have any concerns, please consult with a medical professional prior to taking 10ex superfood gummies. 

What are the benefits of 10ex superfood gummies?

Saves time and money: 10Ex superfood gummies replace multiple health products at a fraction of the price.

Delicious: A guilt-free treat you'll look forward to it every day that is also healthy and filling your nutrient gaps.

Portable: Takes your greens with you. Crafted to fit seamlessly into your life. Greens on the go!

No Mess, No Stress: Say goodbye to choking down pills, dealing with chalky powders, or cleaning up messy counters.

Backed By Science: The ingredients in 10Ex superfood gummies have been studied for hundreds of years. No bogus claims, just 30,000+ research publications backing the efficacy of 10ex ingredients. Here are some of those benefits. 

150+ Health Benefits: Gut health, reduced bloating, immunity, brain health, cognitive focus, energy, thicker hair and nails, healthier skin, anti-aging, stress relief, recovery, strength building, detoxification, better sleep, prenatal health, and overall health.

How do I know if 10ex superfood gummies are right for me?

10Ex superfood gummies were created for the 92% of individuals who lack essential nutrients. Our modern day diets can make it tough to bridge these nutritional gaps. That’s why 10Ex superfood gummies are here to help you nourish your body effectively.

What do 10ex superfood gummies taste like?

Our gummies taste like a delicious lolly or gummy bear, but totally guilt-free and low sugar.

How can I learn more about the research supporting 10Ex superfood gummies?

If you’re interested in learning more about a specific ingredient, there’s a wealth of research available. Just visit PubMed and enter the name of any ingredient.

Are 10ex superfood gummies tested for heavy metals?

Every batch of 10ex superfood gummies are tested for heavy metals to ensure there are no unsafe levels of heavy metals or other contaminants.

Where are 10ex superfood gummies made?

10ex superfood gummies are packed in Australia using local and imported ingredients.

What measures do you take to ensure the quality of 10Ex superfood gummies?

10Ex superfood gummies are produced only in Good Manufacturing Practices (GMP) compliant facilities. 10Ex ingredients are sourced globally and made  in FDA-certified facilities. 10Ex superfood gummies are thoroughly tested for heavy metals and contaminants.

Are 10ex superfood gummies low FODMAP and suitable for people with certain food allergies?

10ex superfood gummies are plant-based and vegan. Our gummies do not contain

  • Dairy
  • Gluten
  • Nuts
  • Excessive sugar
  • Artificial colours, flavours or preservatives 

If you have any concerns, please consult with a medical professional prior to taking.

Are 10ex superfood gummies safe for children?

Our products are low FODMAP and safe for children, but please first consult with a medical professional before giving to your child.

Shipping

When will I receive my order?

Orders are typically delivered within 3-6 business days. In some cases, deliveries may take longer due to extra safety precautions in our fulfilment center and carrier transportation delays.

Can I cancel or amend my order?

We work quickly to pick and pack your items. Unfortunately, this means your order can't be amended or cancelled once you've placed it. This includes swapping products, changing your delivery address, and changing payment methods. You can always return any unwanted orders to us for a refund.

How do I manage my subscription?

Just log in to your account to manage your subscription. Here you can do a number of things including updating your details, skipping a delivery, or canceling your subscription. Follow our Subscription Guide for helpful steps.

Do you offer free shipping?

Yes, when you spend $150 or more we offer free shipping

How can I track my delivery?

You will get a shipping confirmation email when your order has been picked up by our carrier usually within a day or two after your order confirmation email is received. You will be able to view your tracking by following the link provided in the email.

Alternatively, you can check your tracking updates by logging onto your account area on the members area of our website. 

SUBSCRIPTION

How can I change or edit my subscription?

Simply log in to your online account here - Click on edit my subscription and make the necessary adjustments. All edits and changes to subscriptions are free of charge.

How can I skip a delivery?

Simply log in to your online account here - Click on edit my subscription and find the skip a delivery option. Changes will be automatically updated in our system. 

How can I reactivate a cancelled subscription?

Simply log in to your online account here - Click on edit my subscription and find the reactivate my subscription option. Changes will be automatically updated in our system.

How can i change the flavor, quantity, or frequency of my delivery?

Simply log in to your online account here - Click on edit my subscription and make the necessary adjustments. All edits and changes to subscriptions are free of charge.

How can I cancel my subscription?

Simply log in to your online account here - Click on cancel my subscription and your subscription will be automatically cancelled. If you wish to reactivate at a later date it will be waiting for you. All edits and changes to subscriptions are free of charge.

How do I create an account?

After your first order is placed, we auto-create an account for you. To access your account, simply visit this link: You will receive a confirmation code on your phone and email to login.