Jaje Health Shipping Policy

At Jaje Health, we strive to ensure your orders are processed and delivered as efficiently as possible. Below is an outline of our shipping process:

Shipping Locations

We currently ship to the USA and Australia only. 

Processing Times

• All orders are processed within 1-2 business days. 

• Orders are not processed on weekends or public holidays.

• If we are experiencing a high volume of orders, processing may be delayed by a few days. We will notify you of any significant delays via email.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Typical delivery times to major areas are as follows:

• Standard Shipping: [4-7 business days]

• Expedited Shipping: [2-3 business days]

Delivery delays can occasionally occur due to factors beyond our control, such as carrier issues or customs delays.

Order Tracking

Once your order is shipped, you will receive an email with tracking information. You can track your package through the carrier's website or app using the provided tracking number. Check your email for the tracking information. 

International Shipping

We currently do not ship internationally, but check back soon as we are expanding fast. 

Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us immediately at Our Contact Us Page with your order details. We will work with the shipping carrier to resolve the issue as quickly as possible. Lost items can take up to 30 days to be located or officially listed as lost by the carrier.