Terms of Service

Effective Date: September 11, 2024

Welcome to Jaje Health ("we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website [www.jajehealth.com] and any related services (the "Services"). By accessing or using the Site, you agree to be bound by these Terms.

Eligibility

You must be at least 18 years old to use our Site and Services. By using the Site, you represent that you are of legal age and have the capacity to enter into a binding agreement.

Products

We make every effort to display the colors, designs, and details of our products accurately. However, we do not guarantee that the product images you see will exactly match the actual product due to differences in device displays.

Pricing and Payment

  • We accept all major credit cards and buy now pay later options.
  • Prices are subject to change without notice, and we reserve the right to modify or discontinue any product.

Shipping and Returns

  • We offer shipping to Australia only.
  • Prices are subject to change without notice, and we reserve the right to modify or discontinue any product.
  • Returns and exchanges are subject to our return policy which can be found on our shipping and returns and page.

User Conduct

By using the Site, you agree not to:

  • Violate any applicable laws or regulations.
  • Use the Site to transmit harmful or illegal content.
  • Attempt to interfere with the functionality or security of the Site.

Limitation of Liability

To the fullest extent permitted by law, Jaje Health will not be liable for any damages, including but not limited to lost profits, data loss, or any other damages arising from your use of our Site or Services.

Intellectual Property

All content, including logos, images, and product descriptions, is the property of Jaje Health and is protected by copyright, trademark, and other laws. You may not use or reproduce any content without our express permission.

Governing Law

These Terms are governed by the laws of QLD, Australia. Any disputes arising from these Terms or your use of the Site will be resolved in the courts of QLD, Australia.

Changes to These Terms

We may update these Terms from time to time. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

Accessibility Statement

Jaje Health is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Efforts to Support Accessibility

We make ongoing efforts to ensure our website conforms to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These efforts include:

  • Testing our website for accessibility on a regular basis.
  • Making design choices that prioritize ease of use for individuals with disabilities.

Accessibility Features

  • Keyboard Navigation: Our site is designed to be navigable by keyboard, without the use of a mouse.
  • Alt Text: We provide alternative text descriptions for images and graphics.
  • Readable Fonts: We use accessible fonts that are legible and offer high contrast.
  • Screen Reader Compatibility: Our site is designed to work with screen readers to assist visually impaired users.

Contact Us

If you encounter any issues while using our site or have suggestions for improvement, please contact us at our Contact Page. We aim to respond to accessibility feedback within 30 days.

Ongoing Improvements

We are committed to reviewing our accessibility practices on a regular basis and improving areas where we fall short. We welcome feedback from our users.